FAQ’s

What happened to Columbia Gorge Fiber Festival?

Don’t worry – we are still the same crew of enthusiastic fiber lovers putting on the same show – just with a new name. The festival has been re-named to Knot Another Fiber Festival to better allow the show to travel around the Pacific Northwest to other great venues and towns. The Fall show is still scheduled for The Dalles, October 26-28, 2018, under the name Knot Another Fiber Festival.

What time does (insert your activity here) start/end?

You can view the schedule for the entire weekend, including Marketplace start and end times, class start and end times, book signing, happy hour, and banquet by clicking on the “Schedule” link at the top of every page.

Where is CGFF located?

The Spring KAFF will be held at the Oregon Garden Resort, located at 895 West Main Street, Silverton, OR. The Oregon Garden offers an all-inclusive location with hotel onsite and beautiful garden grounds available for tour that will be part of marketplace admission.

The Fall KAFF is held at the Fort Dalles Readiness Center, located at 402 East Scenic Drive in The Dalles, OR. The state-of-the-art , LEED certified facility offers a 10,000 square foot marketplace, multiple classrooms, expansive views of the Columbia River Gorge, and ample parking. Workshops will also take place next door on the Columbia Gorge Community College campus.

What time is my class?

Morning sessions run from 9:00am-12pm; afternoon sessions run from 1:30-4:30pm. Click here for the weekend’s full schedule of events.

Where is my class?

Inside your registration packet (see next FAQ) is an Event Map and your class tickets, which have the time and classroom location printed on them.

How do I get my class tickets?

Stay tuned.

Is there food available onsite?

Yes – the Oregon Garden has several options available: the Oregon Garden Cafe, the Gardenview Restaurant, and Boxed Lunches available for pre-order.

How can I find my class homework requirements?

All required class materials and homework are listed in each class’ description on the website.

What is the cancellation policy?

Cancelled Spring class registrations are eligible for a refund (minus a $20.00 cancellation fee per class) until March 31st, 2018. After March 31st,there are no refunds for class cancellations unless your seat can be filled from a waiting list ($20.00 cancellation fee still applies).

Cancelled Spring Packages are eligible for a refund (minus a cancellation fee – see package description for details) until March 31st, 2018. From April 1st to April 20th, hotel-related expenses are eligible for a refund; there are no refunds for class/event cancellations during these dates unless your seat can be filled from a waiting list (minus $20.00/class cancellation fee). After April 20th, we can not issue refunds.

Cancelled Fall class registrations are eligible for a refund (minus a $20.00 cancellation fee per class) until September 30th, 2018. After September 30th,there are no refunds for class cancellations unless your seat can be filled from a waiting list ($20.00 cancellation fee still applies).

To request a refund or transfer of class registration please contact us. Materials fees are fully refundable.

Why am I not receiving your emails?

First, check your email client’s Spam/Junk folder. If you find our emails there, try adding “info – at – columbiagorgefiberstival – dot – com” to your Address Book to ensure delivery to your Inbox. For Gmail users, our emails often will end up in your Promotions tab. If you are unfamiliar with the Promotions tab and how it affects your email deliveries, read this article for more information. It also won’t hurt to add our email address to your Address Book, as well.

What are the fees?

Attending the Friday Night Marketplace Preview and VIP Happy Hour will require a ticket (available for pre-order January 15th or at the door).

Attending the Spring Marketplace on Saturday or Sunday will require paying Oregon Garden admission for the day ($12). However, we are currently offering many great admission packages!

All class fees include Garden/Marketplace Admission for the day of your class (with the exception of Friday night’s VIP Marketplace Preview, which requires a ticket). Class fees are as follows:

  • 3 hour class: $80
  • 6 hour class: $160
  • Some classes also have materials fees – these will be included in the class price at checkout

How do I register for a class?

Registration for classes will open January 15th, 2017 at 12:00am PST. Classes run Friday morning (4/27/18) through Sunday morning (4/29/18) – there are no Sunday afternoon classes. You may browse class categories by each day; select the classes you would like, add them to your cart, and complete checkout. Please make sure you are not overlapping any classes, and that you match the skill requirement for any class you choose. You may only register for one seat in any given class, and checkout must be in the name of the class registrant. Payment may be completed through Paypal or by credit card.

After a class is full you may join the waiting list. We will contact those on the list on a first-come, first-serve basis in the event of a cancellation.

Do you have waitlists?

If a class (or the banquet) is full, you may click to join the waitlist. Enter your email address and your name will be added to the list. Any openings due to cancellations will be filled on a first-come, first-serve basis. The topmost person on the waitlist will be notified of the vacancy and offered the seat. If payment is not fulfilled by that person we will contact the 2nd person on the list, and so on. If you have not been contacted a seat has not become available.